Refund policy

Women Crafts Collective (WCC)

Last Updated: June 2026

At Women Crafts Collective (WCC), every product is carefully handcrafted by skilled artisans. We strive to ensure that you receive high-quality products and a seamless shopping experience.

Returns

We accept returns only under the following conditions:

The product received is damaged, defective, or incorrect.
The return request is raised within 7 days of delivery.
The product is unused, unwashed, and in its original condition with all tags and packaging intact.

Non-Returnable Items

The following items are not eligible for return:

Products purchased during special sales or promotional offers.
Customized or personalized products.
Products showing signs of use, damage, or alteration after delivery.
Gift cards and digital products (if applicable).

Return Process

To initiate a return, please contact us at:

Email: support@womencraftscollective.com
Subject Line: Return Request – Order #XXXX

Please include:

Order Number
Product Name
Reason for Return
Clear photos of the product (if damaged or defective)

Our team will review your request and respond within 2-3 business days.

Refund Policy

Once the returned product is received and inspected:

Approved refunds will be processed within 5-7 business days.
Refunds will be credited to the original payment method used during purchase.
Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.